Contractor Supply Club stands behind every single product listed on our website. We sell products directly from original equipment manufacturers to you, and that allows us to back our products with a satisfaction guarantee.
If an item is unused and purchased within the last 30 days, we will offer a full refund (no restocking fee) and pay for the return shipping.
If an item arrives damaged from shipping, or, in the rare case of a defective part from the manufacturer, we will offer a full refund (no restocking fee) and pay for the return shipping.
If the item has been used and/or installed and purchased within the last 30 days, but the customer is unhappy with the item, we will offer a full refund and charge no restocking fee, but ask that the customer cover the return shipping costs.
If it seems a member is abusing our return policy, we reserve the right to refuse any return on an individual basis.
All Parts are subject to the manufacturer’s warranty period. If an item returned for warranty consideration is denied through the manufacturer or no defect is found, the customer is responsible for return shipping charge as well as any charges accrued during the testing procedure of item(s).